Training overview

Today's volatile economy requires financial institutions to address potentially conflicting directives:

"Return high sales and service performance from a lean staff"

To succeed in this environment, training programs must:

  • Be relevant to the employee's work environment
  • Address different learning styles
  • Allow for a variety of delivery options
  • Focus on specific skills that drive results
  • Include a mechanism to ensure application of skills
  • Deliver return on investment

Mosaic's proven training programs targets core behaviors that drive results, not intriguing theories that are rarely applied on the job. Each program is behavior based, highly interactive, includes written materials, exercises, activities, simulations, role-plays, and discussion questions and a track record of success.