products and services

Mosaic uses select tools to develop a cost-effective program specific to your needs:

  • Mosaic's proven process
  • Management skills training
  • Sales & incentive reporting
  • Certification programs
  • Training needs assessments
  • Cold calling skills training
  • Negotiation skills training
  • Customized workshops
  • Reward & recognition
  • Sales & service consulting
  • Post transaction surveys
  • On-site mystery shops
  • Inbound telephone shops
  • Web-based surveys
  • Online reporting
  • Customer experience research
  • Sales & service training